The Role
As a Waiter, you are a key part of the guest experience across both Isca and Edie’s Kitchen. You deliver warm, confident and professional service, ensuring every guest feels welcomed, cared for and valued. You are attentive, knowledgeable and take pride in delivering a consistently high standard of hospitality.
What You’ll Be Responsible For
Guest Experience
• Delivering friendly, confident and attentive service
• Ensuring guests feel welcomed and well looked after throughout their visit
• Knowing the food and drink menu and making appropriate recommendations
• Taking orders accurately and efficiently
Teamwork & Culture
• Working closely with runners, bartenders and the wider FOH team
• Supporting a positive, respectful and professional team environment
• Taking pride in presentation, punctuality and attitude
Operations
• Managing your section effectively during service
• Ensuring tables are set, cleared and reset to standard
• Supporting smooth service flow and pacing
• Following opening and closing procedures
Commercial Awareness
• Supporting sales through strong product knowledge
• Upselling naturally where appropriate
• Understanding how great service drives guest satisfaction and repeat visits
Communication
• Communicating clearly with kitchen, bar and FOH teams
• Raising guest feedback or issues promptly
• Engaging in pre-service briefings and training
To apply: email your CV & covering letter to: [email protected]
